# Google Review Card Placement Guide URL: https://proudtek.com/guides/google-review-card-placement-guide/ Source URL: https://proudtek.com/guides/google-review-card-placement-guide/ Generated: 2026-03-16T01:42:30.697Z Kind: article Publisher: Proud Tek Co., Limited Author: Nancy Wu (NFC Product Specialist) Published: 2026-04-19 Last Modified: 2026-06-10T01:00:42Z Reviewed By: Proud Tek Editorial Team Last Reviewed: 2026-06-10T01:00:42Z Credentials: ISO 9001:2015, ISO 14001:2015, RoHS Compliant, CE Marking, REACH Compliant Image: https://proudtek.com/landing-images/google-review-card-placement-guide-hero-v2.jpg Image Alt: Black tabletop NFC review stand with Google logo, five stars and French tap-to-review prompts ## Description A placement playbook for Google review cards that maps format choice to the real customer moment (front desk, checkout counter, tabletop prompt, pickup... ## Summary - A placement playbook for Google review cards that maps format choice to the real customer moment (front desk, checkout counter, tabletop prompt, pickup... ## Buyer Guidance - Best for: Google Review Card Placement Guide supports RFID and NFC evaluation, comparison, and sourcing decisions. - Compare first: Compare Google Review Card Placement Guide against reader compatibility, chip family, material, and deployment environment. - What to confirm: Confirm target application, compatibility requirements, customization needs, quantity, and sample expectations before quoting Google Review Card Placement Guide. ## FAQ - Q: What matters most in review card placement? A: The customer moment: the point where the customer is satisfied (service just ended well), has a free hand (not holding bags, phone or child), and is paused without time pressure (no queue behind them, no rushing out the door). Everything else (format, copy, substrate, brand polish) amplifies or fails to amplify whatever the moment already offers. Operators who pick the right moment and an average card beat operators with a great card in the wrong moment, every time, and by substantial margins. Often 3-5× the conversion rate. - Q: Should teams test several placements at once? A: Usually no. Two contrasting placements is the sweet spot. One high-confidence moment the team already trusts (the handoff they already use for upsell), plus one hypothesis worth testing (a new moment the team wants to validate). Testing five placements at once produces review totals without the per-placement attribution needed to make a scale decision, and the team ends up rolling out everything because nothing clearly lost. Discipline is to narrow the test and pick a winner. - Q: What is the right pilot length? A: Four weeks minimum, because weekly variance (weather, staff rotations, holidays, local events) is large enough to distort any shorter sample. Less than four weeks usually rewards whichever placement happened to get a good week (a sunny Saturday, a local festival spike, a well-rested staff roster) and the team scales a placement that does not hold up in steady state. Six weeks is safer for lower-transaction venues (healthcare, hotels, automotive service). - Q: Does metal under the card actually break NFC? A: Yes, enough to matter. Standard NFC antennas detune severely on steel or aluminium counters (30-60% drop in read reliability), which means customers who try to tap will miss often enough to give up. Use on-metal NFC labels (antennas tuned for metal substrate), raise the card 3-5 mm with a non-metallic spacer, or switch that placement to QR-first design. This is a common silent failure in QSR and coffee shops with stainless-steel counters. - Q: What placement works best when staff cannot reliably prompt? A: Self-serve placements with a strong fixed prompt. A pickup-counter sticker at eye level (120-140 cm), a tabletop stand with clear conversion-first copy, or an in-room surface (hotel desk, spa changing room) with no competing calls to action. Conversion is lower than a staff-prompted handoff (1-3% vs 5-15%), but the placement is resilient to staff churn, understaffing and peak-shift pressure, which makes it the safer baseline for high-turnover teams. - Q: How often should placement cards be refreshed? A: Every three months is the default for indoor placements; every six weeks for outdoor or high-touch surfaces (bar tops, fitness-club check-ins, diner counters); every 60 days for pickup counters that accumulate grease or sanitiser; every 6-12 months for low-traffic placements (hotel in-room, healthcare waiting rooms). Wear decay reduces conversion faster than most operators realise. Scuffed cards convert 30-50% worse than fresh ones because they signal neglect. - Q: What is the single biggest avoidable mistake in placement? A: Placing the prompt where the team prefers it (near the register, behind the counter, in the back-of-house path) rather than where customers naturally pause (waiting for the card machine to print a receipt, collecting a bag, stepping away from the counter, sitting down with their drink). Operators consistently put cards where they are convenient for staff; customers often pause somewhere slightly different, and the 30 cm of displacement costs 40-60% of the conversion. Match the placement to the customer's real moment, not the staff's convenience. - Q: What is the right height for a wall-mounted or stand-based review prompt? A: 120-140 cm above floor level for wall-mounted prompts at pickup counters, gym turnstiles or hotel lobbies. This sits in the natural eye path of a 165-180 cm-tall standing customer without forcing them to look up or stoop. For tabletop stands, 12-16 cm tall on the table surface places the prompt above the typical receipt clutter and below the menu-stand sight line. Below 10 cm and the stand disappears under counter clutter; above 18 cm and it competes with the staff member's interaction sight line and reads as cluttered. - Q: Should the same card layout work indoors and outdoors? A: No, in almost every case. Outdoor placements (patios, food trucks, farmer's market stalls, valet stands) face UV exposure, rain, temperature swings and stronger ambient light that all degrade indoor designs. Outdoor cards need UV-resistant inks, waterproof or marine-grade laminates, and higher contrast (often AAA 7:1) because direct sunlight washes out marginal contrast. Plan a separate outdoor variant with a 6-month replacement cadence (versus 3-month indoor); cream-on-gold and tint-on-tint palettes that pass indoors fail outdoors and need a more contrast-aggressive treatment for outdoor placements. ## Machine Routes - JSON: https://proudtek.com/machine/guides/google-review-card-placement-guide.json - Text: https://proudtek.com/machine/guides/google-review-card-placement-guide.txt