# 3.1× Review Lift — Restaurant NFC Card Program

URL: https://proudtek.com/case-studies/restaurant-google-review-nfc-card/
Source URL: https://proudtek.com/case-studies/restaurant-google-review-nfc-card/
Generated: 2026-03-16T01:42:30.697Z
Kind: page
Publisher: Proud Tek Co., Limited
Author: Proud Tek Co., Limited
Credentials: ISO 9001:2015, ISO 14001:2015, RoHS Compliant, CE Marking, REACH Compliant
Image: https://proudtek.com/landing-images/restaurant-google-review-nfc-card-hero.jpg
Image Alt: Black tabletop NFC review stand with Google logo, five stars and French tap-to-review prompts

## Description
A US fast-casual restaurant chain deployed Proud Tek Google Review NFC cards at 412 stores, with one tabletop card per booth and a hand-held card at...

## FAQ
- Q: Does the NFC tap work on every modern smartphone?
  A: Yes. NFC-Forum Type 2 tags (NTAG21x) are read natively by every iPhone since iPhone XS (iOS 13+) without opening any app, and every NFC-enabled Android since Android 4.4. The tap opens the encoded URL directly in the browser. For older iPhones (iPhone 7–X) the user must open the Camera app first; for Android phones without NFC the QR fallback on the reverse of the card handles it.
- Q: How is per-store encoding handled at scale?
  A: The customer provides a CSV with two columns: store ID and Google Review URL. Proud Tek's Mühlbauer encoding line consumes the CSV and encodes each card in sequence, then prints the matching store ID on a small panel of the card so the store-receiving team can verify the right cards arrived. 100% of cards are read back after encoding to verify URL correctness.
- Q: What is the lifespan of a tabletop NFC card?
  A: The chip is rated for 100,000 read cycles and 10 years of data retention. The mechanical lifespan is constrained by the PVC body — at the rate of 5–7 taps / card / day a tabletop card shows light wear at 12 months and is typically replaced at 18–24 months. The customer's chain budgets a card replacement every 18 months as a brand-refresh trigger.
- Q: Can the same card be repurposed for loyalty later?
  A: NTAG215 has a writable user memory but not the cryptographic authentication required for secure loyalty (cloning protection). For an authenticated loyalty card the chip family must be NTAG424 DNA or MIFARE DESFire EV3. The customer is piloting NTAG424 DNA cards as the next-generation card; the current NTAG215 cards will remain the review-prompt SKU.

## Machine Routes
- JSON: https://proudtek.com/machine/case-studies/restaurant-google-review-nfc-card.json
- Text: https://proudtek.com/machine/case-studies/restaurant-google-review-nfc-card.txt